Support
Answers to the common questions. For anything else, write to support@getonescribe.app; the person who builds OneScribe reads every message.
Which devices run what
OneScribe runs on every iPhone and iPad with iOS and iPadOS 26 or later. What it can do depends on whether the device has Apple Intelligence.
Scanning and Data Cards
Apple Intelligence
Everything. Data Cards and the features built on them are read by Apple’s on-device model. Apple Intelligence has to be turned on in Settings.
- iPhone 15 Pro and iPhone 15 Pro Max
- iPhone 16 and later, every model
- iPad Pro and iPad Air with M1 or later
- iPad mini (A17 Pro)
Scanning
Any other device on iOS or iPadOS 26
Scanning, text recognition and PDF export. Data Cards and the features built on them aren’t available, because these devices don’t have Apple Intelligence.
- iPhone 11, 12, 13 and 14, every model
- iPhone 15 and iPhone 15 Plus
- iPhone SE (2nd and 3rd generation)
- iPad (8th generation and later)
- iPad Air (3rd and 4th generation)
- iPad mini (5th and 6th generation)
- iPad Pro 11-inch (1st and 2nd generation) and 12.9-inch (3rd and 4th generation)
Getting started
What is OneScribe?
A document scanner that reads what it scans. Each document becomes a Data Card built for its kind, with the details that matter, and OneScribe keeps working with it afterwards: briefings, deadline alerts, connections between documents and answers to your questions.
Which devices are supported?
iPhone and iPad, on iOS and iPadOS 26 or later.
Do I need Apple Intelligence?
Yes, for Data Cards and the features built on them. They’re read by Apple’s on-device model, which needs an iPhone 15 Pro or later, or iPad with M1 or A17 Pro, with Apple Intelligence turned on in Settings.
How do I scan my first document?
Open OneScribe, tap Scan and point the camera at the page. OneScribe finds the edges and captures when it’s ready. Add more pages if you need them; when you’re done it works out what the document is and builds its Data Card.
Scanning
How do I get the best scan?
Good light (daylight is best), a background that contrasts with the page, a steady hand, and a flat page.
Does it read handwriting?
Yes. Apple’s Vision framework reads printed text and handwriting. Dark ink on light paper with clear letters works best.
Does it work with Kindle Scribe?
Yes. OneScribe started life for Kindle Scribe pages. Photograph an e-ink page like any other document.
Data Cards and privacy
What are Data Cards?
A card built for each kind of document. A receipt card shows the vendor, items, tax and total; a contract card shows the parties, dates and renewal terms; a prescription card shows the drug, dose and refills. Browse them all in the Data Card library.
Where are my documents read?
On your iPhone or iPad. There’s no OneScribe account, no OneScribe server and no analytics SDK. iCloud sync is off until you turn it on, and then it syncs to your own iCloud.
Why don’t I see Data Cards?
Data Cards need Apple Intelligence: an iPhone 15 Pro or later, or iPad with M1 or A17 Pro, on iOS 26, with Apple Intelligence turned on in Settings under Apple Intelligence & Siri.
Exporting
Where can I export to?
Anywhere the Share Sheet reaches: Notes, Reminders, Calendar, Contacts, Files, Mail, Messages and other apps, or a PDF. There are 19 smart export modes that shape the output for where it’s going.
Why isn’t my formatting preserved?
Structure comes from the page itself. Consistent indentation, clear list markers and space between sections all help.
Troubleshooting
An export failed
If the destination is a cloud app, check your connection, make sure the receiving app is working, and share again. If it keeps failing, restart OneScribe.
Text recognition is poor
Improve the light, hold steady, keep the page flat and clean the camera lens. For handwriting, dark ink on light paper helps most.
The app is slow or crashes
Restart the app, update iOS, and free up storage if the device is nearly full. If it keeps happening, write to us with your device model and iOS version.
Still stuck?
Write to support@getonescribe.app. Include your device model and iOS version if something isn’t working.